Centre VW et Skoda AMAG Carouge

My husband owns a Skoda and does hims routine checks at Amag Carouge. His consultant Jeremy, that i had a pleasure to meet personally, is exceptionally friendly, professional, and very quick. The difference is in small things, his kindness and attitude changed our day for the better. Thank you Jeremy!

Terrible service on every visit from service to sales and closing out a lease

Best experience. Georges is great and such a good advisor.
We are very happy!

Excellent services. Team ready to help in what they can. Very nice people with great sense of professionalism. Great experience working with them. Highly recommend their services.

Excellent service, thorough care of all details, Mr Farinha was very helpful during each step of buying my new car at very competitive rates (all in!) highly recommend AMAG Carouge

Very polite and customer focused.

great hositability and fast service

Hard to get a service appointment (took 3 days and 10 phone calls).
Customer service is terrible: got my shiny mint car scratched on their parking almost in front of me (saw the car but not the id)… they just laughed!!!
Also my car is under warranty, the dsg gearbox is sluggish and slow. I just keep asking them to flash upgrade it to the newest version. Never anything happened...

They don't know the record of the car even if it was already with them for maintenance. ( They call me saying it will be more expensive as they will have to replace transmission oil... No sorry vw you already did like 4 months ago...).

And the prices... Oh my God! Could have done a full gas tank with the price of 1 liter oil!

Still have a lot more to tell unfortunately...

Well just skip Amag .
They need to do quantity to rent their huge garage and they just forgot about quality. Sad.
Every small mechanic in town will be a safer bet, cheaper and will keep your VW warranty intact.
Never again!